Robotic Process Automation
Optimising has a new dimension.
The impact of RPA (Robotic Process Automation) technology on organizations is increasing in several industries. The financial sector is an early adopter of RPA. Due to the many repetitive data processing tasks, banks and insurance companies are among the suitable candidates to automate processes using software robots.
The result? Higher customer and employee satisfaction through faster (24/7) processing, higher data quality, time savings on the work floor and a better audit trail. As a tool, RPA has many advantages. The challenge lies in how your organization adopts and implements it.
RPA Boost is our latest start-up developed based on years of experience in the financial sector.
Would you like to know more about our possibilities? Then get in contact with us.
RPA cases
E-Mail Archiving
Design, Implementation
Mylette RPA supports the daily processing of received e-mails from customers. The softbot creates a workitem and archives e-mail and attachments to the digital file of the customer.
Internal users can therefore spend more time adding value and solving problems in service delivery.
Customer Communication RPA
Management, Implementation
Mylette RPA acting as a director and integrating existing IT systems to automate the daily routine of digitalizing received forms, letters and other papers from customers. Calling more than 10 services, the softbot is able to reduce capacity needed from the backoffice.
The developed softbot can be applied to any department sending any document for further actions.
Implementation Support
Process Design, Implementation
Due to a concentration of back office functions from 100+ local branches to 4 back offices, a Lean initiative was started to improve processes and eliminate process waste.
Planning to phase out some of the legacy systems in less than 2 years, RPA provided the temporary solution to collect and load the daily tasks to be performed in a workflow system.
